Carrier

The complete warranty breakdown — what's covered, what's not, and what every homeowner should know.

Products Covered

Claim Contact

1-800-227-7437

Claim URL

carrier.com

Dwelltory Rating

★ 4.3

📋 Warranty Coverage by Product

Product	Coverage	Rating
Central Air Conditioners	10 years parts (must register within 90 days), 5 years if unregistered	✅ Strong
Gas Furnaces	10 years parts, 20 years heat exchanger (registered)	✅ Excellent
Heat Pumps	10 years parts (registered), 5 years unregistered	✅ Strong
Ductless Mini-Splits	10 years parts (registered)	✅ Strong
Thermostats	5 years limited	⚠️ Standard
Air Handlers	10 years parts (registered)	✅ Strong

📞 How to File a Warranty Claim

Gather your model number, serial number, and purchase receipt
Visit carrier.com/residential/en/us/for-homeowners/warranty-registration or call 1-800-227-7437
Describe the issue — be specific about symptoms and when they started
Schedule a service appointment (in-home or authorized service center)
Keep all documentation from the service visit for your records

⚖️ Pros & Cons

✅ Pros

10-year parts warranty is industry standard (with registration)

20-year heat exchanger coverage is excellent

Large nationwide dealer network

Carrier Côr thermostats integrate with warranty tracking

❌ Cons

Must register within 90 days or warranty drops to 5 years

Labor is NEVER included — you pay for the technician

Warranty requires installation by licensed HVAC contractor

Parts-only coverage means repairs can still cost hundreds

💡 Dwelltory Pro Tips

📌 REGISTER WITHIN 90 DAYS — This is the #1 mistake Carrier owners make. Unregistered units drop from 10-year to 5-year coverage. Do it at carrier.com immediately after installation.
📌 Carrier warranties do NOT cover labor — Budget $150-300+ for a service call even under warranty. Some dealers offer labor warranties separately — ask before installation.
📌 Keep all installation paperwork — Carrier may require proof that the system was installed by a licensed HVAC contractor for warranty claims.
📌 Annual maintenance is strongly recommended but not required for warranty — However, lack of maintenance can be used to deny claims if neglect caused the failure.

📚 More Dwelltory Rundowns

Samsung → LG → Whirlpool → Carrier → GE Appliances → American Home Shield → Choice Home Warranty →

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