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📄 Dwelltory Rundown
Samsung
Appliances · Electronics · Smart Home
1–5 yr
Warranty Range
4.3 ★
Homeowner Rating
Parts + Labor
Coverage Type
Online + Phone
Claim Process

🛡️ Warranty Coverage by Product

ProductPartsLaborCompressor/MotorRating
Refrigerator1 year1 year5 years (sealed system)Strong
Washer1 year1 year3 years (DD motor)Average
Dryer1 year1 yearAverage
Dishwasher1 year1 yearAverage
Range/Oven1 year1 yearAverage
TV (QLED/Neo)2 years2 yearsStrong
SmartThings Hub1 yearBasic

📋 What's Included vs. What's Not

Typically Covered

  • Manufacturing defects in materials and workmanship
  • Compressor and sealed system failures (refrigerators)
  • Digital inverter motor (select washers)
  • In-home service for most major appliances
  • Parts and labor during warranty period

Typically NOT Covered

  • Cosmetic damage (dents, scratches, discoloration)
  • Damage from power surges or improper installation
  • Normal wear and tear (filters, bulbs, gaskets)
  • Commercial or non-household use
  • Products purchased from unauthorized resellers

📞 How to File a Warranty Claim

Locate your proof of purchase — original receipt, order confirmation, or delivery invoice with date and model number.
Find your model and serial number — usually on a sticker inside the door, on the back panel, or in the app if connected.
Submit online or call Samsung — visit samsung.com/us/support or call 1-800-726-7864. Online is typically faster.
Schedule in-home service — Samsung will dispatch an authorized technician. Most visits are scheduled within 3–7 business days.
Track the repair in Warnja — log the claim, service date, and resolution so you have a complete history for future reference.

💡 Dwelltory Pro Tips

Track your Samsung warranties in Warnja

Enter your Samsung products once. Get alerts before coverage expires. Never miss a claim window again.

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